The Knowledge to Decide

Quirky chai cafés in India like Chaayos are now replacing the dominance of Coffee shops like Starbucks, Barista and most notably Café Coffee Day. Established in 2012, Chaayos boasts of close to 40 stores and hopes to expand to 75 outlets by mid-2018. Owned by Sunshine Teahouse, Chaayos has opened stores in Delhi, Mumbai and Chandigarh. Bengaluru based Chaipoint and Mumbai based Tea-trails are the local competitors in the market. Unlike Chaipoint which has 94 stores so far, Chaayos invests in repeat customers. A 24/7 store in Gurugram and 7am stores to serve breakfast are their top-selling retail models. What brands and retail models will come to dominate India’s chai café industry? https://www.spireresearch.com/newsroom/spirethoughts/indias-novel-tea-cafe-industry/

Nets – the leading payment solutions provider – recently announced that it would launch new payment modes across all of its 100,000 acceptance points in Singapore by mid-2018. What does this mean for Singapore’s quest for a unified payments system? Japnit Singh, Deputy Chief Executive Officer at Spire Research and Consulting shared his insights, published on Today Online’s news portal. Japnit opined that the infrastructure laid out by Nets for a unified point-of-sales terminal is a big step forward. But what was needed was an open platform with other payment companies able to join, to ensure competition. This is seen in the telco industry where infrastructure sharing is required. The new payment modes that Nets will implement include an app storing a digital version of Automated-teller machine (ATM) cards, new contactless cards along with mobile payments through Quick Response (QR) codes. It remains to be seen if transaction fees will be hiked. If so, merchants will h

The establishment of ASEAN Economic Community (AEC) in 2015 was a major milestone in the region’s economic integration. With a GDP of USD2.6 trillion and 600 million people, the AEC is Asia’s third largest economy and the seventh largest in the world. What is the AEC score card thus far? Leon Perera, Chief Executive Officer of Spire Research and Consulting, shared his insights in China Daily – Asia Weekly. AEC’s Blueprint 2025 envisions in achieving a highly integrated and competitive regional economy with enhanced connectivity to improve market access for ASEAN companies to sell goods and services. However, the past year has seen missed opportunities to accelerate progress for cross-border investment between ASEAN countries, speeding up the harmonization progress of non-tariff barriers as well as integrating a competition policy across ASEAN. Nevertheless, the AEC is making some progress. In time, it is well-placed to improve market access and provide the ASEAN groupin

Africa is becoming a new growth market for Google with Android-enabled devices – it launched services for Google Play Music in South Africa in December 2015 to enter the fiercely competitive market for on-demand music streaming services. Interestingly, Apple Music is already present since its launch in June 2015. This means users will have unlimited access to a variety of music – spanning international and local artistes. For early subscribers, the monthly cost will be USD3.50 until January 26, 2016. As South Africa boasts to be the most advanced digital media market in sub Saharan Africa, the availability of such streaming services signifies the market opportunity of mobiles in Africa – particularly those users with smartphones. Will Google manage to capture Africa’s digital media market despite fierce competition? https://www.spireresearch.com/newsroom/spirethoughts/google-sets-up-shop-in-africas-music-market/

As Korea races to lead the global robotics industry, the Korean robotics market continues to grow at an annual average of 22% a year. Is Korea ready to rub shoulders with global players? Spire Research and Consulting shared its insights, published on the Korea IT Times news portal. The global industrial robot market is expected to grow to USD40 billion by 2020, at an average annual growth rate of 5.2% from 2014. However, Korea’s robot manufacturing market is expected to grow much faster, by 21.5% a year, to reach USD19.4 billion by 2020. Interestingly, Korea’s first humanoid robot – HUBO – developed by the Korea Advanced Institute of Science and Technology (KAIST) recently won the 2015 DARPA Robotics Challenge, beating tough competitors from Hong Kong, Italy, Germany, Japan and the U.S. This prestigious competition is funded by the U.S. Defence Advanced Research Projects Agency (DARPA). The competition aims to develop semi-autonomous (ground) robots that can work under risk-p

Shanghai is set to become the next hub for quality healthcare services as new hospitals collaborate with established industry players. Will Chinese medical tourists check in at home for medical treatment? Leon Perera, Chief Executive Officer of Spire Research and Consulting, shared his insights in the Asian version of Japan’s Nikkei newspaper. Home to a population of 23 million – where 53% of the population is middle class and above – the city of Shanghai continues to lure more foreign investors in the healthcare segment for the affluent. Raffles Medical Group, Singapore’s premium private healthcare provider, has set foot in Shanghai with its first overseas hospital, part of a wider trend of premium healthcare service providers setting up shop in the city. Perera highlighted that the growth in healthcare services has been fuelled by the government’s policy shift to allow more foreign ownership of hospitals. The intent behind this is perhaps to retain some of the 60,000 me

With Automotive Aftermarket demand expected to soar at 13% from 2010 to 2018, how can industry players cash in on this market opportunity? Japnit Singh, Senior Director, Singapore and India of Spire Research and Consulting shared his insights in the Lube Report Asia magazine. Original Equipment Manufacturers (OEMs) in the automotive industry are operating in highly competitive markets. In most countries, they are fighting for market share via promotions and heavy price discounts. OEMs are always on the look-out for new income streams. It is in this context that industry players and manufacturers in Indonesia and Malaysia have been zeroing in on the lubricant oil market. Singh highlighted that post-sales services – inclusive of oil change and regular maintenance check – generate higher profit margins than vehicle sales. The current low oil prices have encouraged motorists to use their cars more often – raising demand for aftermarket services and parts, including lubricant oil.

Singapore’s online retail market grew from SGD717 million in 2010 to about SGD1.08 billion in 2014, and is projected to reach SGD2.06 billion by 2019. Will traditional retailers change their business strategies in response? Japnit Singh, Senior Director of Spire Research and Consulting, Singapore and India, shared his insights on Channel News Asia – Today Online. As online retail continues to record increasing sales in Singapore, traditional retailers are struggling to keep up with the fierce competition. As the retail sector is a major component of Singapore’s Gross Domestic Product (GDP), this results in money and tax revenue flowing out of the Republic, since e-commerce is dominated by overseas merchants. Many Singaporeans now prefer online shopping. Singh highlighted that out of the estimated SGD4.5 billion generated in the e-commerce space, 55% involves cross-border transactions. The obvious benefits include Goods and Services Tax (GST) savings as well as lower prices, b

The ASEAN Economic Community (AEC) aims to achieve regional economic integration by creating a single-market economy for freer movement of investments, skilled labor, capital as well as goods and services. Countries that possess qualified business resources are sure to benefit from this move. Is Indonesia prepared to provide a qualified workforce? Jeffrey Bahar, Deputy Chief Executive Officer of Spire Research and Consulting, shared his views on Indonesia’s Koran Sindo. Indonesia – being one of the largest economies in the world – is set to become a major player in the region. However, the nation must gear up to face the upcoming regional integration for not only commodities and services but also manpower. Bahar opined that although the Indonesian workforce – which totals 90 million people – is acknowledged in terms of knowledge and professionalism abroad – at home – they get only minimum wage. This is why Indonesians need to adopt a more professional outlook and learn from the

Asia’s mobile market is poised for growth. As competition intensifies, brands are increasingly customizing their approaches to the unique needs of the Asian mobile customer. Spire Research and Consulting shared insights on key trends in Asia’s vast mobile market, published on the US Consumer Electronics Association’s blog. Global mobile technology brands are excited about the 85% mobile phone penetration in vast countries like India, China and Indonesia. At the same time, there are still over 400 million people in Asia who do not have a mobile phone, which suggests plenty of room to grow. What will set top brands apart? Three brands are taking the competition to a whole new level in the region and here is how: Xiaomi is a popular Chinese brand which has made headway into the Indian market with its recent fourth flash sale – marking a record 11,500 mobile phone units sold per second! Xiaomi’s popularity stems from its low price points ranging between USD200 and USD300, combine